DownWarning

Privacy Policy

Last updated: March 23, 2026

DownWarning (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains what data we collect, why, and how we handle it.

Information We Collect

  • Account information: email address and password (hashed).
  • Monitor configuration: URLs, endpoints, and alert settings you create.
  • Usage data: app interactions and error reports used to improve the service.
  • Device information: platform, OS version, and app version for support purposes.

How We Use Your Information

  • Operate and deliver the monitoring service.
  • Send downtime and recovery alert notifications.
  • Respond to support requests.
  • Improve reliability and fix bugs.

Data Sharing

  • We do not sell or rent your personal data.
  • We share data only with infrastructure providers (hosting, email delivery) under strict data-processing agreements.
  • We may disclose data if required by law.

Data Retention

  • Account data is retained while your account is active.
  • You may delete your account at any time; all associated data is permanently removed within 30 days.

Security

  • Passwords are stored using industry-standard hashing (bcrypt).
  • All data is transmitted over HTTPS/TLS.
  • We follow security best practices to protect your information.

Your Rights

  • Access or export your data at any time from account settings.
  • Request correction or deletion of your data by contacting us.

Contact

  • Questions? Email us at privacy@downwarning.com.